Your login experience for the NextGear Capital Auction Portal is getting an upgrade. As part of this transition, you’ll be prompted to activate a new Cox Automotive Bridge ID — a streamlined, more secure way to access your account. The process is quick and straightforward, and this guide will walk you through every step.
What to Expect
You’ll receive an email from Cox Automotive with the subject line “Action Required – Complete the Account Creation for your Cox Automotive Bridge ID.” This email contains your new Bridge Username and a one-time activation link to get started.
Heads up: Your activation link is only valid for 7 days. If it expires, don’t worry — just contact our support team and we’ll send you a fresh one right away.
Step 1: Open Your Activation Email
Look for the email in your inbox (and check your spam or junk folder if you don’t see it). Inside, you’ll find:
- Your Bridge Username
- A button labeled “Click here to complete activation”
Click the button to begin.
Step 2: Create Your Password
You’ll be taken to a page titled “Set password to activate Cox Automotive Account.” Choose a strong password that meets the following requirements:
Your password must:
- Be between 8 and 72 characters long
- Contain at least one letter or one number
Your password must NOT contain:
- Cox Automotive brand names
- Easily obtained personal information (e.g., your name or birthday)
- Repeated or sequential character patterns (e.g., “aaa” or “123”)
- Commonly used passwords
- Any password you’ve used before
Step 3: Confirmation — You’re Activated!
Once your password is set, you’ll see a confirmation screen that reads: “Your account has been successfully activated.” Click “Continue to My Cox Auto” to proceed.
Step 4: Set Up Multi-Factor Authentication (MFA)
On your first login, you’ll be asked to enroll in Multi-Factor Authentication (MFA) — an added layer of security to protect your account. This step is required before you can continue.
You’ll choose at least one of the following verification methods:
- Authenticator App (Recommended — most secure option)
- SMS Text Message (standard messaging and data rates may apply)
Tip: Setting up email as one of your MFA methods also allows you to recover a forgotten username down the road. SMS and email can both be used for password recovery. Both the Authenticator App and SMS Text Message are more secure options than your email.
Step 5: Verify Your Identity
After enrolling, you’ll be asked to verify your identity using the MFA method you just set up. Select your preferred method to receive a one-time verification code.
Step 6: Enter Your Verification Code
A one-time code will be sent to your chosen method (app, text, or email). Enter the code on screen and click “Verify.”
- Your code is valid for 5 minutes
- If it expires, simply click “Resend Code” to receive a new one — do not try to reuse an old code
- You can also click “Try another method” if you’d prefer to verify a different way
Step 7: Accept the Terms of Use
On your very first login, you’ll be presented with a Terms of Use and Privacy Statement. After you review the terms, check the box to accept and click “Continue.” This screen only appears once.
Step 8: You’re In!
That’s it — you’ll land on your NextGear Capital dashboard, fully activated and ready to go. From here, you can access your Pending Floor Plans, Disbursements, Title tracking, and more.
Frequently Asked Questions
First, check your spam or junk folder. If it’s not there, reach out to our support team. We’ll verify your email address on file and resend the activation email.
MFA is required for all users as part of our commitment to keeping your account secure. You’ll need to enroll in at least one method (Authenticator App, SMS, or Email) to proceed.
Verification codes are only valid for 5 minutes. If yours has expired, click “Resend Code” to get a fresh one. Avoid reusing old codes, as they become invalid once a new one is generated.
This screen should only appear on your first login. If you’re seeing it repeatedly, please contact our support team so we can look into it.
Need Help?
If you run into any issues during activation, our support team is here to help. Don’t hesitate to reach out — we’ll make sure you’re up and running in no time.
Welcome to Bridge ID — a faster, more secure way to access your NextGear Capital account.
