Dealer Floor Planning FAQs

Frequently Asked Questions

Q. HOW CAN I MODIFY MY TERMS?
A. Contact your local NextGear Capital representative or our Client Experience Team Member at 888.969.3721.

Q. I NEED HELP LOGGING INTO MY ACCOUNT
A. Passwords are case-sensitive so make sure you do not have caps lock turned on. If you’ve forgotten your password, click the “Forgot your User ID and password?” button on the Log In page. You can also contact our Client Experience line at 888.969.3721.

Q. WHERE CAN I ACCESS SUPPORT FOR MYNEXTGEAR?
A. Dial our myNextGear Support line at 888.969.3721 or email mynextgearsupport@nextgearcapital.com.

Q. WHERE CAN I VIEW MY TITLES?
A. Titles can be viewed via myNextGear by selecting the ‘Floor Plan’ tab.

Q. HOW CAN I REQUEST A TITLE FOR A UNIT BEING OFFERED FOR SALE?
A. Subject to NextGear Capital’s title release policy and the terms and conditions of the NextGear Capital loan documents, qualifying dealers can contact Client Experience at NextGear Capital prior to the sale date and request that titles be sent directly to the auction or dealership. Titles can also be requested via myNextGear or myNextGear Mobile.

Q. HOW QUICKLY WILL I GET MY TITLES?
A. Once a unit is payed in full, the related title will be sent to you via Federal Express.

Q. AM I REQUIRED TO HAVE PHYSICAL DAMAGE INSURANCE ON MY UNITS?
A. Yes. If you are not participating in NextGear Capital’s Collateral Protection Program, you must submit evidence of physical damage insurance in the amount of 66% of your Credit Line covered with NextGear Capital listed as Loss Payee.

Q. I’M GOING ON VACATION AND HAVE A PAYMENT COMING UP. CAN I SCHEDULE A PAYMENT?
A. Yes! You can schedule future payments via myNextGear or myNextGear Mobile.

Q. WHAT IF I HAVE A QUESTION NOT COVERED HERE?
A. We’re here to help. Contact your local NextGear Capital representative or our Client Experience Center at 888.969.3721.